Chan Suh is CEO of a four-year-old Web consulting company in New York City called Agency.com. His office has an exposed brick wall, wood floors, doodads, and windows overlooking Greenwich Village. He works with a bunch of horn-rimmed creative types-average age, 29-who, with very little irony, say things like, "We think a lot about words here" and "I came here because I wanted to work someplace where people aren't afraid." Suh, 37, is addicted to e-mail and cigarettes. Two funky black-leather chairs at the headquarters, once fixtures in his office, have ashtrays built into their armrests.
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