Lookina Ahead

摘要

Although 2008 is almost over, its business challenges will continue into 2009 and cause companies to turn to outsourcing. Studies by everest research institute (ERI) present a comprehensive perspective on where outsourcing market segments are headed and on capturing value. We see five primary areas of change and opportunity:rnWith the global economy still under challenging conditions, companies will place a stronger focus on cost reduction and the speed necessary to achieve it. This will influence increased adoption of pay-per-use pricing models as well as Software-as-a-Service (SaaS) offerings to decrease the total cost of delivering services.rnWith cost-optimization efforts increasing in 2009, more companies will move their work offshore. We believe non-Forbes-2000 companies will embrace off-shoring much more rapidly than in previous years.