OPENING THE BLACK BOX OF SUPPLY CHAINS AMID COVID-19

摘要

It's human nature to charge ahead without thinking about what lies in front. It takes a major event, such as an individual health scare or a global crisis, to reassess how what we do directly relates to our ability to deal with future challenges. Consider supply chains as an example. For years, few companies have been willing to properly invest in supply chains. They see it purely as a cost. As buyers, we're all guilty of expecting logistics to work without us having to pay for it-we may not realize it, but every time we choose a retailer that offers free shipping over one that charges for it, we send a message that how our goods get to us is not worth paying for.