Plus Ca Change ...

摘要

I recently received a telephone call from a communications manager at a major German company asking if I could provide her with a copy of Intranet Management, a report that I had written 10 years ago when I was working for TFPL, Ltd. TFPL provided recruitment and consulting services to the information profession, and it was a leader in knowledge management methodologies. It was out of some of the KM projects that the consulting team became aware of the value of intranets, and we sat down and wrote the report in a matter of a few weeks. Until the call, I had forgotten all about the report and had to search for it on my bookshelf. I was inclined to tell my enquirer that the report was now hopelessly out-of-date, but I decided to read through it and remember old times with some great colleagues, notably Peter Kibby and Angela Abell. One of the catalysts for writing the report was that, although there were many books being published on intranets at that time, most of them had a highly technical approach, and they rarely looked at intranets from an information or knowledge management perspective.