PARTICULARIZING STRATEGIES AND RESEARCH METHODS FOR PERCEIVED QUALITY IN THE FIELD OF BANK SERVICES

FLORIN LUCIAN ISAC; SERGIU RUSU

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PARTICULARIZING STRATEGIES AND RESEARCH METHODS FOR PERCEIVED QUALITY IN THE FIELD OF BANK SERVICES

机译：在银行服务领域的认识质量委员会策略和研究方法

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One of the most important antecedents of service customer's satisfaction is their perceived quality. This article tries to present the main strategies and research methods for perceived quality, with special focus on bank services.

机译：服务客户满意度最重要的前任之一是他们的质量。本文试图提高对素质的主要策略和研究方法，特别关注银行服务。

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《Universitatea "Constantin Brancusi" din Targu Jiu. Analele. Seria Economie》 |2014年第2期|共3页
作者
FLORIN LUCIAN ISAC; SERGIU RUSU;
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中图分类商业企业组织与管理;
关键词
methodsresearchperceivedbankquality;

机译：MethodsReSearchPerceivedBankQuality.;

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2. An evaluation of an integrated perspective of perceived service quality for retail banking services in India [J] . Sanjiv Mittal, Rajat Gera, Dharminder Kumar Batra International journal of bank marketing . 2015,第3期

机译：对印度零售银行服务感知质量的综合观点的评估
3. Perceived price and service quality as mediators between price fairness and perceived value in business banking relationships: A micro-enterprise perspective [J] . Mariëtte LouiseZietsman, PierreMostert, GöranSvensson International journal of bank marketing . 2019,第1期

机译：价格和服务质量的感知，作为商业银行关系中价格公平与感知价值之间的中介者：微观企业的观点
4. Impact of service Quality Perceived Risk, Perceived Privacy and Security and Perceived Trust on technology acceptance model: An empirical study based on online banking sector of Pakistan [C] . Zaman S., Khawaja K.F., Waqar S. 2013 2nd National Conference on Information Assurance . 2013

机译：服务质量感知风险，感知隐私和安全性以及感知信任对技术接受模型的影响：基于巴基斯坦在线银行业的实证研究
5. H?ZMET KAL?TES?N?N Mü?TER? MEMNUN?YET? üZER?NE ETK?S? , AZERBAYCAN BANKACILIK SEKTORüNDE B?R SAHA ?ALI?MASI=Effect of service quality on customer satisfaction, a field study in Azerbaijan banking sector [D] . Hajiyeva, Sabina. 2021

机译：h？zmet停留？tes吗？n？t？ter？满意吗？以上？什么效果？S？，阿塞拜疆银行业，B？r场=服务质量对客户满意度的影响，在阿塞拜疆银行业的田间研究
6. Health Service Quality - An Introduction to Quality Methods for Health Services [O] . Stephen Ramsden 1993

机译：卫生服务质量-卫生服务质量方法简介
7. Brand perceptions in banking services and the effects of service quality on perceived value, customer satisfaction and loyalty [O] . Ferudun Yayman 2021

机译：银行服务的品牌看法以及服务质量对感知价值的影响，客户满意度和忠诚度

PARTICULARIZING STRATEGIES AND RESEARCH METHODS FOR PERCEIVED QUALITY IN THE FIELD OF BANK SERVICES

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