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Exploring the management competencies of nurse managers in the Greater Accra Region, Ghana

机译:探索加纳大阿克拉地区护士经理的管理能力

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IntroductionNurse managers (NMs) have a multifaceted role in translating organizational strategic vision, values, and objectives into action at the unit level. NMs do not only provide administrative and clinical leadership but have 24-h responsibility for all patient care services in the unit. Even though there is a paucity of literature on management competencies, NMs need to effectively and efficiently discharge their management roles. Using the Katz model as the organizing framework, this study examined important management competencies significant for healthcare delivery.MethodsA quantitative exploratory design was used to collect data from 522 nurses in 19 hospitals in the Greater Accra region. Data were analyzed using descriptive statistics.ResultsThe findings revealed that NMs possessed all the management competencies of the Katz model. NMs exhibited moderate level of management competencies (mean?=?3.47, SD?=?0.97); technical skill was the highest scored (mean?=?3.56, SD?=?0.96), followed by conceptual skill (mean?=?3.50, SD?=?0.98) and human relationship skill (mean?=?3.34, SD?=?0.99).ConclusionNMs have been identified as critical stakeholders in addressing healthcarechallenges therefore, it is imperative to equip them with the relevant skills to enable them to manage these challenges in order to enhance and enable effective, efficient, and responsive healthcare systems. The study identified technical, human, and conceptual skills to be essential for nursing management in Ghana. This study is timely as the Ghana Health Service aims at strengthening the leadership and governance capacity of the health workforce.
机译:引入管理人员(NMS)在将组织战略视觉,价值观和目标转化为单位级别的行动方面具有多方面的作用。 NMS不仅提供行政和临床领导,而且对该单位的所有患者护理服务有24小时责任。尽管对管理能力有缺乏文学,但NMS也需要有效和有效地阐述其管理角色。使用KATZ模型作为组织框架,本研究审查了重要的管理能力,对医疗保健送货有关..机尔定量探索设计用于收集来自更多阿克拉地区的19家医院的522名护士的数据。使用描述性统计分析数据。结果显示,NMS拥有KATZ模型的所有管理能力。 NMS表现出适度的管理能力(平均值?=?3.47,SD?=?0.97);技术技能得分最高(平均值?=?3.56,SD?0.96),其次是概念技能(平均值?=?3.50,SD?=?0.98)和人际关系技巧(均值?=?3.34,SD? =?0.99).Conclusionnms已被确定为批判性利益相关者,以解决HealthCarechallenges,因此必须将它们配备相关技能,以使他们能够加强和实现有效,高效和敏感的医疗保健系统来实现这些挑战。该研究确定了在加纳的护理管理方面是必不可少的技术,人类和概念技能。本研究及时作为加纳卫生服务旨在加强卫生劳动力的领导和治理能力。

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