Different from the previous articles on multi-echelon cold chain system, in addition to traditional transportation/distribution, warehousing and inventory control, DC value-added services, such as joint order processing, product processing and customizing, picking and assorting, joint distribution, etc. are employed to improve the performance of the cold chain system. Case study and sensitivity analysis demonstrate that (1) DC revenue is mainly from processing and customizing service for all kinds of products; (2) Of the value added services, picking and assorting cost has a significant effect on the total profit. These conclusions present good theoretical and managerial insights.
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