ELECTRONIC GOVERNMENT ASSESSMENT IN WEST JAVA PROVINCE, INDONESIA

摘要

In the view of public administration, electronic Government (eGovernment) is the use of information and communication technology (ICT) to improve the activities of public sector organizations. Understanding eGovernment, is not only related to ICT, but all public sector activities are included. In relation with the excellent service that must be delivered by public institutions, the government began to concern about the application of Information and Communication Technology (ICT) for various services. With regard to the readiness of the Regional Device Work Unit (SKPD) to deliver services, the authors are interested in analyzing the readiness of some districts / cities in the West Java Province to see how far the SKPD is prepared in Bandung, West Bandung regency, Cimahi and Garut regencies in preparing everything to achieve an optimum service based on electronics. The method used is Quantitative method based on Hee Joon Song (2006) theory on 3 phases of eGovernment Action Plan (Pre-Implementation, Implementation, Post-Implementation) and he also does similar things in South Korea. For the pre-implementation stage, West Bandung regency occupies the first position with a value of 3.44 far above the other Regencies / Cities, and the lowest is the city of Bandung. In the implementation phase, Bandung still gets the lowest value even far below the average. It is quite getting attention is West Bandung regency, which in the pre-implementation phase gets the highest value, but in the implementation it is far below the average. This is caused by the lack of experience of the implementation process because West Bandung is the youngest area among others. For the post-implementation stage, Cimahi City domination is seen as the city with the best implementation and post-implementation phases, followed by Garut regency. This is quite reasonable considering that Cimahi is the best city for eGovernment implementation in 2011, and became a pilot city project for eGovernment implementation in 2014. It's just that the city of Bandung as a city that is also initiated as the will of Silicon Valley city of Indonesia seems to be trying to improve services in the field of eGovernment for even better. Given Bandung is the capital of the province as well as an icon of West Java.