Effect of Emotional Coaching Program for Clinical Nurses on Resilience, Emotional Labor, and Self-efficacy

摘要

PURPOSE:This study aimed to assess the effect of the emotional coaching program for hospital nurses.METHODS:The study used a non-equivalent control group pretest-posttest design, and participants included 60 nurses (30 in the experimental group and 30 in the control group) who worked at a general hospital. The experimental group attended four sessions, one per week, with each session lasting two and a half hours. Collected data were analyzed using descriptive statistics, Fisher's exact test, χ2 test, t-test, paired t-test, and repeated measures ANOVA using SPSS WIN 23.0 program.RESULTS:Significant differences were shown between the experimental and the control groups regarding emotional labor (F=68.40, p.001), resilience (F=48.77, p.001), and self-efficacy (F=15.31, p.001).CONCLUSION:The emotional coaching program for nurses is useful for enhancing nurses' emotional labor management, resilience, and self-efficacy. In addition, this program may serve as a basis for providing emotional coaching to nurses in the future.? 2020 Korean Society of Nursing Science.