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Digital sustainability communication in tourism

机译:旅游中的数字可持续性通信

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The relevance of sustainable tourism is unquestionable. Tourism and hospitality firms worldwide are moving toward more sustainable product offerings. However, not all firms communicate their achievements and commitments in this area. This study assesses the sustainable digital communication of small and medium accommodation firms and relates that information to the sophistication of their online presence. For this purpose, data were retrieved from the websites of 759 accommodation firms located in the Azores (S?o Miguel Island), classified as a sustainable island destination. The results indicate that international accreditations are less commonly adopted than local accreditations and that smaller firms tend to value eco-labeling when promoting their offers online. It is also noticed that sustainable achievements are highlighted on more sophisticated websites. This is one of the first studies to explore online sustainability communication; more specifically, the link with website sophistication among tourism SMEs. It is hoped that this study will stimulate further research on communication and SME practices on tourism sustainability and improve policy efforts to promote wider adoption of sound practices.
机译:可持续旅游的相关性毫无疑问。全球旅游和酒店公司正在走向更可持续的产品。但是,并非所有公司都在这一领域传达了他们的成就和承诺。本研究评估了中小型住宿公司的可持续数字通信,并将该信息与其在线存在的复杂性相关联。为此目的,从位于亚速尔群岛的759家住宿企业的网站上检索数据,被归类为可持续岛目的地。结果表明,国际认证不如当地认证常用,而较小的公司在在线提升商品时倾向于重视生态标签。它还注意到可持续成就在更复杂的网站上突出显示。这是探索在线可持续发展通信的第一项研究之一;更具体地说,旅游中小企业之间与网站复杂程度的联系。希望本研究能够促进对旅游可持续性的沟通和中小企业实践进一步研究,并改善促进宽大采用合理措施的政策努力。

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