The performance of sustainable supply chain management today, especially for palm oil, continues to experience a drastic decline from the social, economic, and environmental perspectives. Both the supply and demand sides are undergoing severe disruption due to the COVID-19 pandemic. To survive the COVID-19 situation and afterward, the palm oil industry needs to focus on priority indicators for immediate improvement. For that reason, our study aims to determine the primary indicators used to assess the performance of sustainable supply chain management to improve the palm oil industry's performance immediately. The F-AHP method is used to rank which indicators are focused on the COVID-19 situation and thereafter. The findings of this study designate that there are three main indicators, namely from the economic side (adaptability), the social side (improving employee health and safety), and the environmental side (sustainable supplier management). This finding is beneficial for the industry and for supply chain actors such as suppliers, customers, and the government in taking attitudes and setting policies related to sustainable supply chain management in the face of pandemic.
展开▼
