[Editor's Note: To mark Black History Month, PRNEWS highlights diversity and inclusion (please see pages 8,15).] Can you truly excel at corporate reputation management and crisis communications without diversity and inclusion? I continue to pose that question to business leaders everywhere, as we continue to see just how inextricably linked these two areas are. Diversity and inclusion has been seen as a nice to have, but it is actually a must have in an environment of two-way communication between brands and consumers. Today, nearly everyone can have a public voice via mass reach, self-publishing platforms on social media and issues can escalate to national attention in a matter of minutes.
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