Background: Collaboration is about coming together of two or more individuals or entitiesto combine either tangible or non-tangible resources in achieving a set goal or objective,regardless of distance, time and location; an outcome that may otherwise have been difficult toaccomplish independently. However, utilisation of e-collaboration resources for exchange ofknowledge is yet to be adopted by developing country public organisations for effectivedecision making.Objectives: The objective of this study was to assess and determine the extent to which publicsector managers currently use e-collaboration resources to support their decision-makingprocesses, and examine challenges hampering e-collaboration.Method: A qualitative approach was followed using a case study design on a publicorganisation in Namibia. The selected case has departments, directorates and divisions andoffices across Namibia. Case study data collection instruments were utilised. A judgementalsampling technique was used for the selection of 120 participants.Results: There is somewhat usage of e-collaboration resources in public organisations;however, lack of enabling competencies to use available e-collaboration functionality; mostpublic-sector managers continue to depend on the traditional callaborative approaches.Conclusion: E-collaboration resources have become an integral part of facilitating decisionmaking in organisations, including the public sector; because information or knowledgesharing is essential for effective decision-making. Collaboration among stakeholders canhave great influence on managers and foster change in the processes and approachescurrently being utilised. This study contributes to the collaboration of resources forimproving the managers’ decision-making in public organisations.
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