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Influence of Human Capital on Organizational Performance as Mediated by Management Control System and Operational Risk Management

机译:人力资本对管理管制系统介导的组织绩效的影响及运营风险管理

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Today, business in our world is experiencing systemic failures that affect the performance of the company. Mostly, through the use of financial measurements, corporate success is viewed at their level of effectiveness. This study explored the mediating effect of the management control system and operational risk management on the impact of human capital on organizational performance. This was a quantitative research with a correlational research design. The study employed self-constructed research instruments with Cronbach Alpha of human capital 0.893, Organizational performance 0.855, and operational risk management 0.833 and management control system 0.894. The respondents were made up of 439 (10%) of the Institute of Chartered Accountant Ghana members who were conveniently sampled and answered an online distributed questionnaire. The results of the study revealed that management control system and operational risk management partially mediate the relationship between human capital and organizational performance. The research recommends that the intervention role of the management control system and operational risk management has shown to impact positively on organizational performance and human capital. Therefore, the implementation of a management control system and operational risk management must be paramount to the achievement of organizational performance from the viewpoint of chartered accountants in Ghana.
机译:今天,我们世界的业务正在经历影响公司性能的系统性失败。主要是通过使用财务测量,企业成功被视为他们的有效性水平。本研究探讨了管理控制系统的调解效果和运营风险管理对人力资本对组织绩效的影响。这是具有相关研究设计的定量研究。该研究采用了自建造的研究仪器,具有人力资本的Cronbach Alpha 0.893,组织性能0.855,运营风险管理0.833和管理控制系统0.894。受访者于加纳会计师协会的439(10%)组成,他们方便地取样并回答了在线分布式问卷。该研究结果显示,管理控制系统和操作风险管理部分地调解人力资本与组织绩效之间的关系。该研究建议管理控制系统的干预作用和操作风险管理表明对组织绩效和人力资本产生积极影响。因此,从加纳特许会计师的观点来看,管理控制系统和运营风险管理的实施必须是实现组织绩效。

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