Validation of the Citizen Satisfaction with NursingCare Scale for parents of hospitalized children

摘要

The level of satisfaction of parents of hospitalized with nursing care has been used tomeasure nursing care quality.To adapt and validate the Citizen Satisfaction with Nursing Care Scale (CSNCS) forparents of hospitalized children.Methodology: Methodological study using a nonprobability sample of 251 parents of hospitalizedchildren aged 7 to 11 years. The psychometric properties of reliability and validity were examined.Reliability was assessed by calculating Cronbach’s alpha coefficient. Construct validity was assessedthrough an exploratory factor analysis with principal components and orthogonal Varimax rotation.Results: The CSNCS has adequate psychometric characteristics for the Portuguese population ofparents of hospitalized children (Cronbach’s alpha of 0.92), ensuring its reliability and validity formeasuring satisfaction with nursing care.Conclusion: The CSNCS is a reliable and useful tool to assess the level of satisfaction of parents ofhospitalized children.