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Ethnography in organizational studies: a reflection on the importance of performance evaluation in tourism

机译:组织研究中的民族志:思考旅游业绩效评估重要性

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The present research aims to understand the feasibility of developing a multidimensional model of performance evaluation for organizational control in companies through ethnographic research. Thus, a bibliographic analysis of the studies presented in the four main events of the Brazilian organizational studies – the Colloquium of Epistemology and Sociology of Administration Science, CBEO, EnANPAD and EnEO - and in the research bases SPELL and EBSCO. The measurement of performance in a company has become a relevant subject for both academic research and practical application, because organizational control of organizational control serves to evaluate and improve the various organizational processes to establish goals and achieve performance standards that become competitive in the market. Given this context, we can see that there is a vast possibility of development in this field, through an ethnographic research, through an investigation capable of showing practices, people, groups, cultures and networks of social relations that participate differently from the tourist market, since the environment in which companies are increasingly turbulent and unstable, and decision makers are constantly seeking methods to achieve improvements in organizational performance. In this sense, it is concluded that this research offers theoretical information that can help in future studies that seek to develop a multidimensional model of indicators, besides being a source of data on the diversity of organizational indicators.
机译:本研究旨在了解通过民族志研究制定公司组织控制绩效评估的多维模型的可行性。因此,在巴西组织研究的四个主要事件中提出了一份书目分析 - 巴西组织研究的四个主要事件 - 行政科学的认识论和社会学,CBEO,ENANPAD和ENEO - 以及研究基地法术和EBSCO。公司的绩效衡量已成为学术研究和实际应用的相关主题,因为组织控制的组织控制是为了评估和改进各种组织流程,以建立目标并实现市场上具有竞争力的绩效标准。鉴于这一背景,我们可以通过能够显示与旅游市场不同的社会关系的实践,人,团体,文化和社会关系的调查,通过民族教学研究,在这一领域有可能发展这一领域的巨大可能性。自公司越来越动荡不安的环境以来,决策者不断寻求实现组织绩效的改进。从这个意义上讲,结论是本研究提供了有助于在未来的研究中有助于开发多维指标模型的理论信息,除了是组织指标多样性的数据来​​源。

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