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A structure equation model of total quality management and innovation capability affecting organisational performance

机译:完全质量管理和创新能力影响组织绩效的结构方程模型

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摘要

The relationship between total quality management (TQM) and innovation capability affecting organisational performance was examined. Empirical data were obtained from a survey of 437 automobile and auto parts industries and 462 electrical and electronic industries . Structural equation modelling (SEM) is used to analyse structural relationships between measured variables and latent construct variables. Findings suggested that TQM and innovation capability had a positive influence on organisational performance. Analysis of the structural equation model for TQM, innovation capability and organisational performance gave consistent results with empirical information. Results from our research showed that TQM had a positive effect on innovation capability and organisational performance. Findings indicated that criteria related with people management and supplier quality management had a stronger correlation with performance. Accordingly, organisations should provide the necessary quality-related training with rewards for superior quality improvement. Leaders should maintain close communication with suppliers concerning quality considerations and design changes.
机译:研究了影响组织绩效的全质量管理(TQM)与创新能力之间的关系。实证数据是从437家汽车和汽车零部件行业和462个电气和电子工业的调查中获得的。结构方程建模(SEM)用于分析测量变量与潜在构建变量之间的结构关系。调查结果表明,TQM和创新能力对组织绩效产生了积极的影响。 TQM结构方程模型分析,创新能力和组织性能与经验信​​息相一致的结果。我们的研究结果表明,TQM对创新能力和组织绩效产生了积极影响。调查结果表明,与人民管理和供应商质量管理有关的标准与表现有更强烈的相关性。因此,组织应提供必要的质量相关的培训,以获得卓越的质量改进。领导者应与有关质量考虑和设计变更的供应商保持密切沟通。

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