Diagnosis on Improving the Quality of the Wiring Product Using the Technical Level Method

摘要

The stakeholder’s requirements and expectations for the quality in the wiring industry is a vital part that needs to be accomplished or to be exceeded in order to get towards continuous improvement. This paper aims to present a diagnosis made on several wire cables, same type but from different producers, from technical and economic point of view in order to get advantage on the market. It is employed the technical level method adapted to wiring industry. The diagnosis shows the technical characteristics which need improvement towards the satisfaction of clients, but also a comparison of the technical level values of wires which in combination with the economic analysis allows the formulation of cost reduction strategies so that the manufactured product to become more competitive on the market.