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Evidence Based Practice for Virtual Reality Spaces and Services: A Service Design Case Study

机译:基于证据虚拟现实空间和服务的做法:服务设计案例研究

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Montana State University (MSU) is a public,land-grant university located in Bozeman,Montana, the fastest growing micropolitan cityin the United States (U.S. Census Bureau,2018). MSU is one of only two universitiesnationwide classified both as a “Very HighResearch” and “Very High Undergraduate,”and it holds the Carnegie CommunityEngagement Classification. It is Montana’slargest university with an enrollment of 16,766undergraduate students, 1,949 graduatestudents, and 619 tenured or tenure-trackfaculty, as of December 2019. The University’sundergraduate enrollment grew 36 percent inthe last decade. The MSU Library is centrallylocated on campus and is MSU’s second-mostvisited building. Students use the MSULibrary as a home-base to study betweenclasses and to meet with their peers. The MSULibrary provides many technology resourcesincluding laptops, GoPro cameras, digitalcameras, scanners, as well as technologyenhancedspaces like classrooms and groupstudy rooms. One technology space in theMSU Library, the Cyberdiscovery Space, wasinitially established with the capability fordata visualization and collaboration with otherresearchers at remote locations. Because of low usage and support, efforts were made to makethe space more appealing with small, phasedupgrades to include the addition of virtualreality hardware and software for use by MSUstudents, faculty, and staff, and increasedoversight by MSU Library employees.Unfortunately, the space continued to see littleuse. In an effort to better understand theservice and to increase usage, a task force wasformed to reimagine the space.
机译:蒙大拿州立大学(MSU)是一名公共,土地格兰特大学,位于博塞曼,蒙大拿州的博塞纳,最快的中国贸易统一城市,美国(美国人口普查局,2018年)。 MSU是只有两个大学的一个分类为“非常高精度”和“非常高的本科”,它拥有卡内基Communitageangement分类。蒙大拿斯塔尔最大的大学,入学16,766名统治者,1,949名毕业生,619个职业或托管赛,截至2019年12月。最近十年的大学的undergraduate招生率增长了36%。 MSU图书馆在校园中被集中,是MSU的第二次大楼。学生使用Msulibrary作为家庭基地来学习之间的基础,与同龄人见面。 Msulibrary提供了许多技术资源包括笔记本电脑,GoPro相机,数字化,扫描仪,以及教室和Groupstudy房间等技术的能力。 HINSU图书馆的一个技术空间,讯连纤维透明度空间,具有在远程位置的能力福特的可视化和与其他搜索者的合作建立。由于使用率低,努力使得Makethe空间更具吸引力,更有吸引力,包括添加虚拟信件硬件和软件,以供MsuSudents,教师和员工的使用,并由MSU图书馆雇员增加。不幸的是,该空间持续看得下小。努力更好地了解这些攻击并增加使用量,使特遣部队成为恢复空间。

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