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Work Floor Experiences of Supply Chain Partnering in the Dutch Housing Sector

机译:荷兰住房部门供应链合作的工作地板经验

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Introduction and research approachThe construction industry is known for its waste of money and materials, low innovative capacities, and low productivity (Cox and Thompson, 1997; Vrijhoef, 2011). One reason is that the relationships between client and contractors is often perceived as a problematic one (Tazelaar en Snijder, 2010; Vrijhoef, 2011). Since decades, attention has been paid to supply chain partnering (SCP) in the construction industry, as a promising strategy to decrease waste of time and money and increase quality and address the problematic relationships (Boukendour and Hughus, 2014; Bygballe et al., 2010; Eriksson, 2015; Hong et al., 2012; Vrijhoef, 2011).Despite the attention, it is hard to exactly pinpoint the concept of SCP. Many definitions, synonyms and related concepts circulate and it seems that SCP has increasingly become a buzz-word that represents ‘good practices’ in the construction sector. Nevertheless, applying SCP may involve ‘hard’ factors, such as early involvement of the contractor in the project, open book accounting, re-allocation of risks, and working with preferred partners. SCP may also involve ‘soft’ factors, such as increasing mutual trust between partners, increasing competences of conflict resolution or trying to establish more effective communication between partners. Some scholars argue that SCP should be considered as an emergent practice which can take on many different shapes (e.g. Bresnen, 2009; Hartmann and Bresnen, 2011; Marshall and Bresnen, 2013a; Marshall and Bresnen, 2013b). This study focuses on SCP as an emergent strategy. An emergent strategy, contrary to a deliberated strategy, is a strategy that arises in ongoing daily complex responsive processes between individuals. While a deliberated strategy looks forward and prescribes what people should do, an emergent strategy looks back and describes what people already do.Studies that dig deeper in those work floor practices and truly consider SCP in construction industry as an emergent practice is relatively scarce. It is said that current literature on this topic is stylized and too abstracted from daily work practice. Individual experiences are averaged away in an attempt to develop a general theory. There is too little insight in what people actually do in daily work practice and how they form a strategy such as SCP. Work floor experiences of SCP should be studied, because without the insight, it is difficult (if not impossible) to intervene in an efficient and effective way and to improve performances.To study work floor experience of SCP, a specific part of the construction sector was chosen. After all, experiences in different fields may differ. This study focuses on Dutch housing associations. Dutch housing associations own a third of the total Dutch housing stock. Being one of the biggest clients, they dominate the sector. Due to several reasons, Dutch housing associations have to cut back expenditures. Supply chain partnering is one way to try to do this. Within the context of Dutch housing associations, we chose to study the work floor experiences of the project leaders, because project leaders are important in translating principles of SCP into daily work floor routines.Thus, the problem is that not enough attention has been paid to what goes on at work floor level when project leaders try to apply principles of supply chain partnering. This insight is necessary, because supply chain partnering is formed by ongoing processes of interactions between professionals in daily work practice. Therefore, to improve performances and intervene effectively, insight in work floor practices should increase. This research aims to describe work floor experiences of professionals who work for Dutch housing association and who attempt to apply SCP. To reach this target the following question will be answered:What are work floor experiences of project leaders that work for Dutch housing associations who try to apply principles of SCP?Just one broad open research question was formulated, so that work floor experiences could be studied holistically. By not formulating specified sub-questions beforehand, the right circumstances were created for themes to emerge inductively. These themes are:The importance of the intra-organizational supply chain in effective collaborationLeadership.Inconsistent use of values that are associated with the concept of SCP.Power dynamics and ethics.This study relies on the assumption that current literature about construction partnering is too abstracted from daily work life. In order to justify this assumption, a literature review was conducted.Another assumption on which this research relies, is that all knowledge is socially constructed and that this knowledge can only be known from an individual subjective frame of reference. Therefore, every notion of reality that people have is non-objective and limited by the boundaries of language. That means that this research presents a resear
机译:介绍和研究方法造成了浪费金钱和材料,低创新能力和低生产率(Cox和Thompson,1997)的建筑行业。一个原因是客户和承包商之间的关系往往被认为是一个有问题的人(Tazelaar en Snijder,2010; Vrijhoef,2011)。自十年来以来,在建筑业供应链合作(SCP)的关注是一个有希望减少时间和金钱的有希望的策略,提高质量并解决问题的关系(Boukendour和Hughus,2014; Bygballe等, 2010; 2015年eriksson;洪等人,2012年; vrijhoef,2011)。注意注意力,很难精确定位SCP的概念。许多定义,同义词和相关概念流通,似乎SCP越来越多地成为代表建筑业的“良好实践”的嗡嗡声。尽管如此,申请SCP可能涉及“硬”因素,例如承包商在项目中的早期参与,开放书会计,重新分配风险,并与首选合作伙伴合作。 SCP还可能涉及“软”因素,例如增加合作伙伴之间的相互信任,越来越多的冲突解决能力或试图在合作伙伴之间建立更有效的沟通。一些学者认为,SCP应该被视为一种新的练习,可以采用许多不同的形状(例如Bresnen,2009; Hartmann和Bresnen,2011; Marshall和Bresnen,2013a; Marshall和Bresnen,2013b)。本研究重点关注SCP作为紧急策略。与审议战略相反,紧急策略是一种策略,在各个人之间持续的日常复杂的响应过程。虽然审议的策略期待并规定人们应该做的事情,但紧急策略回顾并描述了人们已经做了什么。在那些工作地板实践中深入挖掘的是挖掘,并真正考虑建筑业的SCP,因为紧急实践相对稀缺。据说,目前的文献在这一主题上是一种程式化的,并从日常工作实践中抽象。个人经验是平均的,以试图发展一般理论。人们在日常工作实践中实际做的事情以及它们如何形成SCP的策略,有很少的洞察力。应研究SCP的工作地板经验,因为没有洞察力,困难(如果不是不可能的)以有效有效的方式进行干预,并改善表演。研究SCP的工作地板经验,建筑业的特定部分。被选中。毕竟,不同领域的经验可能不同。本研究重点介绍荷兰住房协会。荷兰住房协会拥有荷兰总住房股票的三分之一。作为最大的客户之一,他们主宰该部门。由于几个原因,荷兰住房协会必须削减支出。供应链合作是尝试这样做的一种方式。在荷兰住房协会的背景下,我们选择研究项目领导人的工作地板经验,因为项目领导人在将SCP的原则转化为日常工作地板常规方面很重要。如果没有足够的关注,问题是没有足够的关注当项目领导人试图申请供应链合作的原则时,工作地板级别发生了什么。这种洞察力是必要的,因为供应链合作是通过在日常工作实践中专业人士之间的相互作用的持续互动的过程形成的。因此,为了有效地改善性能和干预,工作地板实践的见解应该增加。本研究旨在描述为荷兰住房协会工作的专业人士的工作地板经验,并试图申请SCP。为了达到这个目标,将回答以下问题:项目领导人的工作地板经验是努力申请SCP原则的荷兰住房协会?只有一个广泛的开放研究问题,因此可以研究工作地板经历全面地。未经事先制定指定的子问题,为主题创建了正确的情况,以局限性地涌现。这些主题是:组织内部供应链的重要性在有效的CollaborationLeadership中。与SCP.Power动态和伦理概念相关的价值观。本研究依赖于当前文献的假设,即建造合作伙伴过于抽象从日常工作生活中。为了证明这一假设,进行了文献综述。其他研究依赖的其他假设是社会构建的,并且这些知识只能从个人主观参考框架中知道。因此,每个人都是非客观和语言界限的概念。这意味着这项研究呈现了一个重生

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