Barriers of B2B e-Business Adoption in Indonesian SMEs: A Literature Analysis

摘要

Information and Communication Technology (ICT) is increasingly recognized as a key resource for most of the firms’ business performances and the presence of electronic business (e-Business) has indeed brought a significant impact on business practices. The development of B2B e-Business and the use of Internet technologies significantly improve the way companies deal with their customers and suppliers. However, some barriers are still prevailing associated with the adoption of e-Business, especially in emerging country such as Indonesia. Although Indonesia has the largest amounts of small and medium enterprises (SM Es) in South East Asia, yet the number of e-Business participation in Indonesia is still considered very low, particularly in B2B sectors. M oreover, there is paucity of studies of B2B e-Business adoption for Indonesian SM Es. Therefore, this paper is aimed to give greater insight on how the Indonesian SM Es’ response towards B2B e-Business and identify the barriers that hindered them to implement B2B e-Business. This research fills a gap about B2B e-Business adoption barriers and overcomes some of the fragmentation associated with e-Business adoption for SM Es in emerging economies.