Electric Company Management Information System based on Unified Message Center

摘要

Instant Messaging (IM) technology can speed up the workflow and response in user management system since its capacity of reaching target user directly. In this paper, we propose a framework to apply the IM in the information management system in electricity companies based on the unified message center. Based on that center, automatic operation system covers not only user management system but also production, maintain, and custom services will be implemented. We also design a platform to support the proposed message center by efficient saving and analyzing the multiple types of message data such as text, picture, document, video, and audio. Besides the data security policy for the message center is discussed. Experiment system indicates that the proposed framework can improve the management of electricity companies in many aspects such as production, equipment maintains, human resources and etc. by reducing the intermediate links of information transmission and man-made interference.