The development of technologies (especially information and communication technologies) has led to changes in economic processes and social life in general. One of the consequences of the information technology revolution is the emergence of the phenomenon of smart cities. There is a large number of publications on the problems of their formation and development. In practice, projects for their creation are being implemented. However, due to the novelty of the phenomenon being studied, its further scientific analysis is required. The main problem in this area, according to the authors, is the development of an effective management system for smart cities. The purpose of the article is to investigate the problems that are associated with the development of smart city management systems. A three-level model for managing their development is proposed. The first level of the model is the management of the development of the urban historical center. At the second level, the city as a whole is managed. The third level is aimed at the formation of an integrated urban agglomeration management system. The main emphasis was made not on the formation and development of digital services, but on the development of traditional urban systems. The authors propose to make them more intelligent, by introducing new technologies. The main measures to develop smart city management systems are organizational.
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