Ergonomics Estimation and Dimensions of ATM Usage in Pakistan

摘要

Objectives: Currently different models with different dimensions of Automated Teller Machine installed in Pakistan. This research finds problems in existing ATM’s dimensions and their suitability will be evaluated by applying ergonomics principles on anthropometric measurement of Pakistan population. Methods/Statistical Analysis: We measured the different dimensions of ATMs used in Pakistan and anthropometric measurements of Pakistani people. We will consider the neutral and awkward postures of elbow, shoulder, wrist, spine, neck and back. The last step is to compare the ATM machine’s dimensions used in Pakistan and anthropometric measurement of people of Pakistan, apply ergonomic rules in order to reduce the gap between ATM users of Pakistan and ATM machines used in Pakistan. Findings: By including all dimensions of ATM’s, anthropometric measurements, calculating mean and standard deviation we have come to know that there is a huge difference between dimensions of ATM’s currently used in Pakistan and dimensions that are recommended in this paper. This difference leads us to make a standard that is suitable especially for people of Pakistan. Application: It is strongly recommended to adopt this standard which is based on anthropometric measurements of Pakistani people.