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Measuring Service Value Based on Service Semantics

机译:基于服务语义的服务价值衡量

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Service participants can obtain different service values through participating in multiple service solutions with the same function but different performances and these solutions are usually represented as the pre-designed service models. Whether or to what degree the service values can be implemented under the support of the pre-designed service models is as a critical criterion for evaluating and selecting the most appropriate one from these service solutions. Therefore an approach of service value measurement based on service semantics (i.e. meaning of service models) is presented in this paper. Starting from a definition of service value, we present a series of concepts (e.g. value indicators, value profit constraints, etc.) and measure them based on the pre-designed service models. This paper also defines the value dependency relationships among the corresponding service values due to the uncertainty of relationships between multiple quality parameters of service elements, and then analyzes the impact of the value dependency on service value measurement. In order to complement the discussions above, a real-world case study from ocean transportation service is conducted for demonstration.
机译:服务参与者可以通过参与具有相同功能但性能不同的多个服务解决方案来获得不同的服务价值,这些解决方案通常表示为预先设计的服务模型。在预先设计的服务模型的支持下,是否可以实现服务价值或在何种程度上实现服务价值,是评估和从这些服务解决方案中选择最合适的一个的关键标准。因此,本文提出了一种基于服务语义(即服务模型的含义)的服务价值度量方法。从服务价值的定义开始,我们提出了一系列概念(例如价值指标,价值利润约束等),并根据预先设计的服务模型对其进行了衡量。由于服务要素的多个质量参数之间关系的不确定性,本文还定义了相应服务价值之间的价值依赖关系,然后分析了价值依赖对服务价值计量的影响。为了补充以上讨论,进行了海洋运输服务的实际案例研究以进行演示。

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