The producers of marine auxiliaries face the challenge, that they need to adapt their schedule for maintenance, repair and overhaul (MRO) operations and other Through-life Engineering Services (TES) to the otherwise defined and often not well communicated schedules of the ships, which are carrying their products. The management of the MRO operations is currently a manual and time-consuming effort and makes the creation of Product Service Systems (PSS) a tedious effort. To help overcome this – unnecessary – hurdle, this paper presents a solution approach and its prototypical implementation utilising the Internet of Things (IoT) to aid the marine auxiliaries’ producers in the process of managing the product usage phase and its services. As data basis for the decision support, the constantly produced information of the Automatic Identification System (AIS) is used, and combined with Product Usage Information and enterprise data.
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