CARE FOR PEOPLE WITH DIABETES IN THE HIPERDIA PROGRAM: POTENTIALS AND LIMITS FROM THE PERSPECTIVE OF NURSES 1

摘要

Objective: the aim of the study was to understand how nurses of the Family Health Strategy perceive the potentials and limitations of care for people with diabetes in primary healthcare of Maringá, Paraná. Method: Qualitative case study conducted with 63 nurses. Data were collected between November 2013 and May 2014 through semi-structured interviews performed in health facilities, which were recorded and analyzed using SWOT. Results: Adherence of the user to the services provided, bond with the team, involvement of the professionals and providing educational activities, were cited as potentials. In turn, the limitations mentioned were reduced treatment adherence, gaps in the work process of the team and lack of resources. Conclussion: it was observed that the limitations were prevalent in the care for users with Diabetes which indicates the need for a close look at the implementation and evaluation of this service.