Utilization of NTT’s R&D Technology in the Financial Industry

摘要

The financial industry is currently going through major transformations owing to a technological innovation called fintech (i.e., finance and technology). The NTT laboratories have been researching and developing a number of technologies that contribute to the promotion of fintech such as concealment technology for blockchain, artificial intelligence technology for automated responses to customers, and robotic process automation technology for improved operational efficiency, and we have been able to introduce these technologies via various NTT Group companies. This article introduces some collaborations with Mitsubishi UFJ Financial Group, Inc., in cooperation with NTT Communications, that we have been implementing since fiscal year 2017. The future utilization of NTT technology in the field of fintech is also discussed.