Mental health actions in Family Health Strategy: Family expectations

摘要

Objective: To understand the expectations of relatives of users with mental disorder participants of the Family Health Strategy (FHS), in relation to mental health actions. Methods: Qualitative research, using the context of Phenomenological Sociology. Semi-structured interviews were conducted with 12 family members of two units of FHS in Porto Alegre, Rio Grande do Sul, in 2010. Comprehensive analysis was used for the interpretation of specific categories: having support from the FHS staff; and have the FHS team's attention. Results: Family members have as expectations to have a genuine social relationship with FHS team to share their experiences, serving as support to overcome troubles, anxieties and feelings of impotence in the face of adversity to live with a person with mental disorder. Conclusion: The intersubjective relationship is an important aspect for mental health care in FHS, requiring more investments from the team.