HELPING STUDENTS PREPARE FOR MICROSOFT OFFICE SPECIALIST CERTIFICATION EXAMS

摘要

Microsoft Office is an important skill for all business major students, and this skill is demanded by many employers.Microsoft Office specialist (MOS) Certification issued by Microsoft, validates one’s skills in Office ProductivityApplications and provides objective proof of the individual’s mastery of such skills. In this paper, we report how weteach and help students to pass MOS Certification exams. We also share our experience of undertaking the MOSCertification Exam program at our institution. We provide detailed steps and tips for implementing this program. Thisstudy will help other faculties who are considering implementing the MOS program identify what to expect, and pitfallsto avoid. Overall, we believe that the MOS program is beneficial to students because it provides technical credential,boost their computer self-efficacy, and improve their career perspective. MOS program is also useful for highereducation institutions because it provides an objective metric to demonstrate the added value of the higher education.