The Effect of Knowledge Management Applications on Innovation: A Case Study in the Ministry of Planning and International Cooperation Amman-Jordan

摘要

The purpose of this study is to identify the impact of knowledge management applications on innovation in Ministry of Planning and International Cooperation in Jordan. Data obtained through a survey questionnaire distributed randomly to a sample of employees from various administrative levels in the ministry. To arrive at statistically significant conclusions, the authors used regression, correlation and Anova test analysis. The results indicate that a statistically significant effect for the impact of knowledge management applications on innovation in their four types (content applications, software and data management applications, smart applications, software and systems of linkage). It also shows that there are no statistically significant differences in innovation that are attributed to demographic variables (gender and age) and job variables (administrative levels and years of experience) at the level of significance ( P , 0.05). Since this study was limited to the Ministry of Planning in Jordan, caution must be exercised in generalizing the results from this study to other organizations or sectors. Recommendations: Innovation processes need advanced and appropriate applications of knowledge management in order to improve the quality of administrative performance and to promote motivation ways for employees.