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A Knowledge-Based System for Life Insurance Underwriting

机译:基于知识的人寿保险承保系统

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The purpose of this work is to enhance the life insurance underwriting process by building a knowledge-based system for life insurance underwriting. The knowledge-based system would be useful for organizations, which want to serve their clients better, promote expertise capture, retention, and reuse in the organization. The paper identifies the main input factors and output decisions that life insurance practitioners considered and made on a daily basis. Life underwriting knowledge was extracted through interviews in a leading insurance company in Kenya. The knowledge is incorporated into a knowledge-based system prototype designed and implemented, built to demonstrate the potential of this technology in life insurance industry. Unified modelling language and visual prolog language was used in the design and development of the prototype respectively. The system's knowledge base was populated with sample knowledge obtained from the life insurance company and results were generated to illustrate how the system is expected to function.
机译:这项工作的目的是通过建立基于知识的人寿保险承保系统来增强人寿保险承保流程。基于知识的系统对于希望更好地为其客户提供服务,促进专业知识的获取,保留和在组织中重复使用的组织将非常有用。本文确定了寿险从业人员每天考虑并做出的主要输入因素和输出决策。寿险承保知识是通过在肯尼亚一家领先的保险公司进行的采访而提取的。该知识被纳入设计和实施的基于知识的系统原型中,旨在证明该技术在人寿保险行业中的潜力。在原型的设计和开发中分别使用统一的建模语言和可视化的序言语言。该系统的知识库中填充了从人寿保险公司获得的样本知识,并生成了结果以说明该系统的预期功能。

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