Software as A Service: Analysis of ‘Google Sites’ as KM Tool for Academic Environment

摘要

This paper analyzes different factors related with a newly launched ‘Google Sites for suitability as the knowledge management tool in academic environment. The cost of software purchase and its maintenance is a big issue for academic and business world. The emergence of high speed Internet has given rise to new concepts like software as a service. SaaS (Software as a Service) has a new way out, the software is made and maintained by the software firm and used by the organization (Educational / Business). If the software is provided by the Google then it is double benefit for any organization. Paper discusses different factors like privacy, scalability, support, Technology, ease of use, provision of essential services, Internal communication facilities, searching capability, accessibility, control and administration, licensing location & management and Cost of 'Google Sites' for implementing it as a KM tool in academic environment.