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Evaluation of retail pharmacists' perception on patient safety

机译:评估零售药剂师对患者安全的看法

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Patient safety has become a focus of clinical care and researchin recent years. However, the potential for medical careto cause harm has been appreciated throughout the historyof medicine [1]. The safety culture of an organization is theproduct of individual and group values, attitudes, perceptions,competencies, and patterns of behavior that determinethe commitment to, and the style and proficiency of, an organization’shealth and safety management. It is important forhealthcare organizations to establish a safety culture to ensurethat patients are not inadvertently harmed by errors in the carethat was supposed to heal them [2]. Main objectives of the crosssectionalstudy were to explore the attitude and perception ofretail pharmacists in patient safety, to identify the strength andareas for patient safety improvement and to examine thecurrent practice in patient safety in Malaysian retail pharmacysetup. Malaysian registered pharmacists, working in theretail pharmacies in the study site and willing to participatein this survey, were included.Those who are not willing to participateand did not meet the inclusion criteria for the surveywere excluded from the study. The study was carried out inSelangor, Malaysia. This Pharmacy Survey on Patient Safetyemphasizes patient and medication safety and qualityassuranceissues. The survey includes 36 items measuring 11composites. In addition to the composites, the pharmacy surveyincludes three items about the frequency of documenting differenttypes of mistakes, three items about respondentbackground characteristics, an overall rating question, and asection for open-ended comments. The survey has a total of43 items [3]. It is a validated questionnaire used in many countriesfor assessing the patient safety in pharmacies.
机译:近年来,患者安全已成为临床护理和研究的重点。然而,在整个医学历史中,人们都已经意识到可能引起伤害的医疗护理[1]。组织的安全文化是个人和团体的价值观,态度,看法,能力和行为方式的产物,这些价值观和态度决定了组织对健康和安全管理的承诺以及其风格和熟练程度。对于医疗保健组织而言,建立安全文化很重要,以确保患者不会因应该医治他们的护理错误而无意中受到伤害[2]。横断面研究的主要目的是探讨零售药剂师在患者安全方面的态度和看法,确定提高患者安全性的实力和领域,并研究马来西亚零售药房中患者安全方面的现行做法。在研究地点的零售药房工作并愿意参加这项调查的马来西亚注册药剂师被包括在内。那些不愿意参加且不符合调查纳入标准的人被排除在研究之外。该研究在马来西亚雪兰莪州进行。这项关于患者安全的药房调查强调患者和药物安全性以及质量保证问题。该调查包括36项测量11种复合物的项目。除复合材料外,药房调查还包括三项有关记录不同类型错误的频率,三项有关受访者的背景特征,总体评分问题以及开放性意见部分。该调查共有43个项目[3]。这是经过验证的问卷,已在许多国家/地区用于评估药房中患者的安全性。

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