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Social Media Usage Among Businesses: A Website Content Analysis

机译:企业间社交媒体的使用:网站内容分析

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This study attempts to investigate the social media usage among Malaysian business organizations using web content analysis method. A total of 7910 business organizations were investigated and it was found that only 664 of them have some form of social media presence. Further analysis revealed that the most popular social media presence was the Facebook and that organizations started to have a Facebook presence in 2008 but the bigger percentage of organizations have the Facebook presence in 2010 and 2011. The study also revealed that in terms of level of usage the percentage is still relatively low as many organizations have <10000 likes. Finally, the purpose of Facebook usage was examined based on the disclosure, dissemination and interactivity framework and it was found that there are a higher percentage of organizations that use the Facebook for interactivity with stakeholders than the other two.
机译:这项研究试图使用网络内容分析方法调查马来西亚商业组织中社交媒体的使用情况。总共对7910个商业组织进行了调查,发现其中只有664个具有某种形式的社交媒体存在。进一步的分析显示,最受欢迎的社交媒体存在是Facebook,并且组织于2008年开始拥有Facebook的存在,但是更多的组织在2010和2011年拥有Facebook的存在。该研究还显示,就使用水平而言由于许多组织的<10000个赞,该百分比仍然相对较低。最后,根据披露,传播和互动框架检查了Facebook使用的目的,发现使用Facebook与利益相关者进行互动的组织比例要高于其他两个组织。

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