Applying VIKOR Technique in the Evaluation of Management Associate Work Performance for Small and Medium Enterprises

摘要

Since investment in employee education and development represents a significant capital expenditure, the recruitment of employees whose personal characteristics, professional skills and abilities meet the required standards is an important aspect of business management. In small and medium enterprises selecting appropriate individuals to fill management positions represents a significant challenge. This paper focused on a case study utilizing the data of five management trainees using an multiple criteria decision-making method (MCDM)－VIKOR technique－ to determine the probability of retaining management associates. Several surprising results were obtained. Implications for win-win employee-employer relations and practice are discussed.