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Delivering bad news in emergency care medicine

机译:传递急救医学方面的坏消息

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摘要

Forecasting is a strategy for delivering bad news and is compared to two other strategies, stalling and being blunt. Forecasting provides some warning that bad news is forthcoming without keeping the recipient in a state of indefinite suspense (stalling) or conveying the news abruptly (being blunt). Forecasting appears to be more effective than stalling or being blunt in helping a recipient to “realize” the bad news because it involves the deliverer and recipient in a particular social relation. The deliverer of bad news initiates the telling by giving an advance indication of the bad news to come; this allows the recipient to calculate the news in advance of its final presentation, when the deliverer confirms what the recipient has been led to anticipate. Thus, realization of bad news emerges from intimate collaboration, whereas stalling and being blunt require recipients to apprehend the news in a social vacuum. Exacerbating disruption to recipients' everyday world, stalling and being blunt increase the probability of misapprehension (denying, blaming, taking the situation as a joke, etc.) and thereby inhibit rather than facilitate realization. Particular attention is paid to the “perspective display sequence”, a particular forecasting strategy that enables both confirming the recipient's perspective and using that perspective to affirm the clinical news. An example from acute or emergency medicine is examined at the close of the paper.
机译:预测是一种传递坏消息的策略,并且与其他两种策略(停顿和直言不讳)进行了比较。预测可以警告即将到来的坏消息,而不会使接收者处于不确定的悬念状态(陈旧)或突然传送新闻(变钝)。在帮助接收者“了解”坏消息方面,预测似乎比停顿或直言不讳更为有效,因为它使发送者和接收者处于特定的社会关系中。坏消息的发送者通过预先指示即将到来的坏消息来开始告知。当发送者确认接收者的预期结果时,这可以使接收者在其最终演示之前计算新闻。因此,坏消息的实现来自密切的合作,而停顿和直言不讳要求接收者在社交真空中了解新闻。拖延和破坏接收者的日常生活,拖延时间和变得直率会增加误解的可能性(否认,责备,以情况为笑话等),从而抑制而不是促进实现。特别注意“透视显示顺序”,这是一种特殊的预测策略,既可以确认接受者的观点,也可以使用该观点来确认临床新闻。在本文结尾处,研究了来自急诊或急诊医学的实例。

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