“Why on earth did this get passed to cataloguing?” : Tracking throughput, changing workflows and re -educating staff to improve practice

摘要

Kingston University is a former polytechnic with around 20,000 students and 2,000 staff across 5 sites. The Learning Resource Centres (LRCs) at 4 sites are staffed by a FTE of 96 staff. We have 17 staff in Collections and our Library Management System (LMS) is Alma (we went live in June 2014). Our subject teams place orders and are responsible for selecting records and if possible, to specify a classmark. Most items arrive shelf-ready. On arrival the items are receipted by the Acquisitions strand of Collections. The items are then shelved or passed to Cataloguing. Items needing cataloguing or classification are identified by a note placed by subject teams when ordered.