When CMMI Is Not Enough: A Case for Using itil V3 in Application Lifecycle Management

摘要

Watts Humphrey, the "father of software quality," often said that a software product is only as good as the process used to create it. But today's complex IT environment demands that we take an even wider system view of the business of IT. Fortunately, there are industry best practice reference models that we can employ to guide us through this complexity. As applications developers, many of us quickly and easily embraced first the Capability Maturity Model for Software (CMM-SW) from the Software Engineering Institute (SEI) and then the Capability Maturity Model Integration for Development (CMMI-DEV) that succeeded it. But is CMMI-DEV enough?