Change, for the Better

摘要

When Gil Gilbert, CEM, became fleet director for Henkels & McCoy's Pipeline Division four years ago, he scrutinized the firm's work. He noted it was largely seasonal, as far as equipment operations, and that long-term lease contracts were common for the heavy equipment fleet. He also saw the problems inherent in the remoteness of far-flung job sites on rough terrain. Gilbert then started his fleet on a journey of change that continues today, with better cost-control, operator training, and fully integrated telematics.