The first thing a customer needs to know is that patching concrete is a natural part of doing concrete work-the material isn't perfect. But the art and science of installing durable, invisible patches is performed best by companies able to hire people with good skills in this area. These individuals have a mix of artistic and craftsman skills, patience, and good perception of color and texture. Companies that specialize in architectural cast-in-place work are often the ones who afford to keep these people on staff-these companies look for the most experienced individuals.
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