While the telecommunica-tions industry licks its fi-nancial wounds, customers are taking a long, hard look at their wide-area networking strategies and contracts. The debauchery of WorldCom and Global Crossing grabbed headlines, but mainstream carriers across the board are battling serious financial setbacks caused by two years of overspending, cooked books and artificially deflated prices. Business customers, then, are challenged to build network contingency plans that are more robust than simply moving from one beleaguered supplier to the next.
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