Louise looks harmless enough. Pretty, even. But she represents a major challenge that must be overcome by the IT industry as a whole and IT departments in particular.rnI recently had an opportunity to moderate a panel discussion at an event hosted by the federal Office of the Privacy Commissioner of Canada (OPC) focused on privacy and cloud computing. Although the sessions covered a range of themes, the OPC decided it would be easier to tie things together by creating a fictional character that represented the concerns of an ordinary Canadian.
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