A BUSINESS IN NORTH AMERICA is inflicted by an average of 12 hours of IT system downtime followed by eight hours of recovery time per year, which amounts to a drop in employee productivity to 60 per cent, according to a new survey. The objective of the study by Islandia, N.Y.-based software vendor CA Technologies Inc., which polled 2,000 North American and European businesses of varying sizes, was to gauge awareness of the repercussions of IT system downtime and what businesses are doing regarding disaster recovery plans. Following an IT system failure, the study found that the 60 per cent productivity rate would rise to only 74 per cent during a typical data recovery period.
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