Internal Auditing Key to Compliance

摘要

Developing a robust internal auditing system is one of the best ways to maintain a consistent, effective quality system. It is also a key tool for minimizing (or eliminating) undesirable findings during an external (customer or ISO) audit. With a solid program and skilled staff, an external audit should not yield any surprises. The process begins with the person who has functional responsibility for the internal auditing process, typically the quality manager or ISO representative. As the leader and owner of this program, there are two imperative disciplines that this person should receive formal training in. The first is ISO Lead-Assessor training from an accredited outside third-party training firm. The second is "Train the Trainer" instruction. Frequently the owner of the auditing program will be the one training the audit staff. As with all training, records of this training should become a permanent part of this person's training file.