While the buzz around contactless payment in the US continues, not everyone is convinced the concept will take off anytime soon, especially when it comes to consumers tapping to pay with their mobile phones. Among the more skeptical voices is that of John Suchanec, senior vice president of payment technology for giant card issuer Bank of America. The bank's recent trial of contactless payment using mobile phones that support Near Field Communication failed to inspire. And while the bank plans another NFC trial this summer, Suchanec said he is not yet sold on the technology or - for that matter - on contactless payment from other devices, including cards and key fobs, which were included in the bank's trial. You have really got to provide a place where people will be able to pull out a device and use it everyday, he told Card Technology. You really have to generate a business case to justify it added cost. With rules adopted by the payment card organizations allowing US consumers to make low-value purchases without signing receipts, tapping cards or other tokens to pay is not appreciably faster or more convenient than swiping the cards at the point of sale, said Suchanec. He also spoke at the CardTechSecurTech conference in San Francisco in May.
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