To measure or not to measure

摘要

For some reason, determining how well an organization is doing in its strategic objectives and other metrics does not appear to be a priority despite its importance.rnTo investigate this strange phenomenon, CAmagazine teamed up with Robert Angel, president of consulting firm The Gilford Group and a chartered accoun-rntant, and sent out a questionnaire to Canadian CFOs and controllers with a CA designation to find out if, and how, they measure performance in their respective organizations. The results might surprise many: only 18% reported being satisfied with their performance management framework, while 18% said they were very dissatisfied. The rest, roughly 65%, reported being neutral about the usefulness of performance measures. "Just do it" (p. 28) makes for great reading.