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GETTING TOUGH WITH CUSTOMERS

机译:与客户共事

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When fires raged through California last summer, Cross Petroleum provided fuel and emergency equipment to the California Forestry & Fire Protection Dept. The bill came to $300,000 last August, but Cross, a family-run outfit in Redding, hasn't seen a dime yet. The state of California has stopped paying many bills because of its fiscal crisis. Businesses also are taking longer to pay Cross' bills. That's squeezing the company hard because it has to pay its petroleum suppliers within 10 days. "If it takes us five more days to collect, it eats right into my bottom line," says Vice-President Jimm Cross.rnThe issue is by no means limited to the Golden State. A surge in unpaid bills has slammed companies across the nation, from small law firms to big technology suppliers, forcing them to get tough on customers or face their own cash crunch. According to a February survey of more than 1,000 corporate credit managers by the Credit Research Foundation (CRF), 78% have witnessed a slowdown in business-to-businessrncustomer payments. Companies that saw an increase in accounts receivable as a percentage of sales last year include blue-chip names such as Nordstrom, Sara Lee, and Estee Lauder, according to a review of financial data from Standard & Poor's Compustat.
机译:去年夏天,当大火席卷加利福尼亚州时,克罗斯石油公司向加利福尼亚州林业与消防局提供了燃料和应急设备。去年八月该法案的金额达到了30万美元,但克雷德一家由家庭经营的公司却还没毛钱。 。由于其财政危机,加利福尼亚州已停止支付许多账单。企业还需要更长的时间来支付Cross'的账单。这极大地挤压了该公司,因为它必须在10天内向其石油供应商付款。副总统吉姆·克罗斯(Jimm Cross)说:“如果我们再花五天时间收集食物,那将直接吞噬我的利益。”这个问题绝不仅限于金州。从小型律师事务所到大型技术供应商,未付票据激增席卷了全国各地的公司,迫使它们对客户施加强硬或面对自己的现金紧缩。信用研究基金会(CRF)在2月份对1,000多家企业信用经理的调查中,有78%的企业对企业客户付款速度有所放缓。根据标准普尔(Standard&Poor's)Compustat对财务数据的审查,去年应收账款占销售额百分比增长的公司包括蓝筹股,例如Nordstrom,Sara Lee和Estee Lauder。

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  • 来源
    《Business week》 |2009年第4122期|30-30|共1页
  • 作者

    Matthew Boyle; Olga Kharif;

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  • 正文语种 eng
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  • 入库时间 2022-08-17 23:30:24

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