Of course, EPoS is about so much more than customer transactions. It can enable a business to better control stock, speed up tills and tighten fraud controls. "Every night it's important that you get the information that you need to reassess your business going forward, so you can take decisions on tomorrow's trading. It's all about the immediacy of decisions. In bakery it's about getting the right balance between availability and waste," says Roy McDougal, head of IT at Greggs.
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