New Jersey Body Shop Owner Takes Paint & Material Issue to State Farm CEO

摘要

Fed up with the rising costs of paint and materials and State Farm's refinish pay rate, Don Harvey, owner of International Collision Service in Englewood, New Jersey, has written a second letter to State Farm CEO Ed Rust after an initial letter written in February yielded no response. Harvey claims that after a bulletin was issued in 2007 by New Jersey Department of Insurance Commissioner Steven Goldman encouraging insurers to use paint cost accounting software programs and manuals, State Farm changed its refinish rate from $23 per paint hour to $28.